Vendor Selection and Monitoring
Key Deliverables
- Request for Vendor Information: Standardized, pre-defined criteria for evaluation
- Comprehensive characterization of vendors, short-list
- Request for Proposal (RFP): Specifications of services, budget requirements, standardized information
- Comparative analysis, identification of finalists for bid defence
Project Life-Cycle (Example)
Monitoring/Performance metrics
- Error rate per critical data fields
- Number of review cycles for defined deliverables
- Annualized turnover rates per functional staff
- Time from deviation to remediation
- Percentage of successful CAPA effectiveness checks
